Question 1

What ages are Toynish toys suitable for?

Accepted Answer

Our toys are designed for children aged 1 to 8 years. Every product page includes a recommended age group based on developmental readiness, not just size. We recommend choosing toys that match your child's current interests and motor skills.

Question 2

Are your toys safe for young children?

Accepted Answer

Absolutely. All Toynish toys are made with child-safe, non-toxic finishes and smooth, rounded edges. Our wooden toys are free from small detachable parts for the younger age ranges. We recommend adult supervision during play, especially for children under 3.

Question 3

What materials are your toys made from?

Accepted Answer

We primarily use sustainably sourced natural wood, including beechwood and rubberwood. Our paints and finishes are water-based, non-toxic, and free from harmful chemicals. Each product page lists the specific materials used.

Question 4

How durable are wooden toys compared to plastic?

Accepted Answer

Wooden toys are significantly more durable than plastic alternatives. They resist cracking and breaking under normal play conditions and can be passed down between siblings or even generations. Our toys are designed to be heirloom-quality pieces.

Question 5

How should I clean and care for the toys?

Accepted Answer

Wipe with a damp cloth and mild soap — avoid submerging in water or using harsh chemicals. Allow to air dry completely. Store in a cool, dry place away from direct sunlight to preserve the wood and finish. Specific care instructions are included on each product page.

Question 6

Can these toys help reduce screen time?

Accepted Answer

Yes! Our toys are specifically designed to engage children in hands-on, open-ended play that develops fine motor skills, problem-solving, and creativity. Many parents tell us their children naturally choose our toys over screens because the tactile experience is so engaging.

Question 7

How long does delivery take?

Accepted Answer

Standard shipping is free on all orders and takes 7–10 business days. Express shipping (3–5 business days) is available for AED 80.

Question 8

Do you ship internationally?

Accepted Answer

Yes, we ship to most countries in the GCC region and select international destinations. International orders typically arrive within 5–10 business days depending on the destination. Shipping costs are calculated at checkout based on weight and location.

Question 9

How much does shipping cost?

Accepted Answer

Standard shipping is completely free on all orders. If you need faster delivery, express shipping is available for AED 80 (3–5 business days). International shipping rates vary by destination and are shown at checkout.

Question 10

How can I track my order?

Accepted Answer

Once your order ships, you'll receive an email with a tracking number and link. You can also check your order status anytime by logging into your account and visiting the Orders section.

Question 11

What is your return policy?

Accepted Answer

We accept returns within 14 days of delivery for unused items in their original packaging. To start a return, contact us at hello@toynish.com with your order number. We'll provide a return shipping label and process your refund once we receive the item.

Question 12

What if my order arrives damaged?

Accepted Answer

We take great care in packaging, but if your item arrives damaged, please contact us within 48 hours with photos of the damage. We'll arrange a free replacement or full refund — no need to return the damaged item.

Question 13

How long do refunds take?

Accepted Answer

Refunds are processed within 3–5 business days after we receive and inspect the returned item. The refund will appear on your original payment method. Please allow an additional 5–7 business days for your bank to reflect the credit.

Question 14

Do you offer gift wrapping or gift options?

Accepted Answer

Our products come in beautifully designed packaging that's gift-ready. We also offer curated bundles designed specifically for birthdays, baby showers, and special occasions — check our Bundles section for options.

Question 15

Can I buy a gift card?

Accepted Answer

Not yet, but gift cards are coming soon! In the meantime, our bundles make excellent gifts, and you can always reach out to us for personalised gifting recommendations.

Question 16

Do you offer bulk or wholesale pricing?

Accepted Answer

Yes! We work with schools, nurseries, corporate gifting companies, and retailers. Email us at wholesale@toynish.com with your requirements and we'll provide a custom quote.

Question 17

Where are Toynish toys made?

Accepted Answer

Our toys are handcrafted by skilled artisans in Channapatna, Karnataka, India — a town with a centuries-old tradition of wooden toy-making recognised by the Government of India as a Geographical Indication (GI) craft.

Question 18

Are your products eco-friendly?

Accepted Answer

Yes. We use sustainably sourced wood, non-toxic water-based finishes, and minimal, recyclable packaging. By choosing wooden toys over plastic, you're also helping reduce plastic waste. We're committed to responsible sourcing and reducing our environmental footprint.

Question 19

How do your toys support child development?

Accepted Answer

Each Toynish toy is designed with a specific developmental purpose — from fine motor skills and hand-eye coordination to problem-solving and creative expression. Product pages include "Skill Focus" tags so you can choose toys that align with your child's developmental stage.

Frequently asked questions

Products & Safety

Orders & Shipping

Returns & Refunds

Gifting & Bundles

About Toynish

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